Payments and refunds

Online card payments are not enabled yet. Confirm payment arrangements directly with your mechanic before the job.

When the mechanic finishes, you'll get a message asking you to check and approve the work in your account. Approve the finished work in your account and follow the payment arrangements agreed with your mechanic.

They'll show you what they've found and explain why it matters. Any extra work gets its own fixed price and only goes ahead if you agree. You're never charged for work you didn't approve.

If you're unhappy with a job, contact us before you approve it, or within 14 days of it being completed. We'll look into it with the mechanic. If a refund is due it goes back to the card you paid with, usually within 5–10 business days.

Prices are shown in Canadian dollars. How GST and PST apply to bookings is being confirmed with our accountant; until then, any tax a mechanic must charge is their responsibility and is shown on their invoice. We'll update this answer before payments go live.