Complaints
DRAFT – for legal review. This page is a starting template, not legal advice. Have a lawyer licensed in British Columbia review it before launch.
- Tell us. Use the contact form with your booking reference.
- We acknowledge within 1 business day and aim to resolve within 10 business days.
- We investigate with the mechanic and may arrange an inspection.
- If you're still unhappy, you can contact Consumer Protection BC (consumerprotectionbc.ca), or use the BC Civil Resolution Tribunal for eligible small claims. [Consider membership of an industry dispute program, e.g. through the Automotive Retailers Association – TO DECIDE.]