Booking and quotes
Getting a price, choosing a time and changing your booking.
How are your prices worked out?
Each job has a standard labour time – how long a trained technician normally needs. We multiply that by a fair hourly rate for your area and add the cost of good-quality parts for your size of vehicle.
The result is one fixed price in Canadian dollars that includes parts, labour, travel to you and disposal of old parts and fluids. Because mechanics only pay us a flat $5 per completed job, there's no large commission built into what you pay.
What if I don't know what's wrong?
Book a diagnostic inspection. A mechanic will scan the fault codes, test the vehicle and explain what's needed. You'll then get a fixed price for the repair, and you can choose whether to go ahead.
How much notice do you need?
Most jobs can be booked from the next day. This gives your mechanic time to order the right parts for your vehicle. You choose a morning or afternoon arrival window on a day your mechanic is available. All times are Pacific Time.
How do I change or cancel my booking?
Sign in, go to My bookings and open the booking. You can move it to a new date or cancel it.
Changes and cancellations are free up to 24 hours before your slot. After that, a small fee may apply to cover the mechanic's lost time. See our cancellation policy for the details.
Can I supply my own parts?
Not through MyLocalMechanic. Your mechanic supplies the parts; confirm the parts and labour warranty with them before booking. If we can't stand behind the parts, we can't stand behind the work. (Winter tire changeovers are the exception – you supply the tires.)
Do I need winter tires in BC?
On many BC highways, passenger vehicles must have winter tires (M+S or the mountain/snowflake symbol, with at least 3.5 mm of tread) from October 1 to April 30 – for some routes until March 31. Check the signs and DriveBC for your route. Our mechanics can swap your tires over at home so you're ready before the deadline.